There are three passenger elevators. Facing the elevators in the lobby, the right elevator is the service elevator and passenger elevator #1. The left set of elevators is #2 and #3. Please refer to the appropriate number when reporting any necessary service. The passenger elevators are for passengers and small carry-on packages. No hand trucks or dollies are allowed on these elevators.
There is a service elevator at Mansell Overlook. It is located at the center of the building in the lobby on the right hand side. The service elevator is to be used by all delivery companies and by Tenants using hand trucks or dollies.
Although elevators are a great convenience, remember, NEVER USE ELEVATORS DURING A FIRE OR WHEN THE FIRE ALARM IS RINGING (Please refer to “Life Safety/Emergency Procedures” manual)
Each elevator is equipped with an emergency telephone. If you are stranded in an elevator that is not working, pick up the telephone. The elevator company that monitors these telephones will automatically be dialed. Give the person answering the phone the following information:
Property: Mansell Overlook
Address: The building address
Elevator: #1, #2, or #3/Service (depending on your location)
Location: Floor number, if known
Look inside the emergency telephone cabinet for the above information. REMAIN CALM! You may request the operator to talk with you until the elevator service representative arrives. Our elevator company has someone on call at all times.
While stranded, if you hang up the phone, you can always pick up the receiver again to talk with someone.